Right of Withdrawal

Right of Withdrawal

Right of Withdrawal

Information for Consumers on Withdrawing from a Distance Contract

As a consumer, you have the right to withdraw from a contract made in our Online Store within 14 days without providing any reason. This withdrawal period expires 14 days from the day you or a designated third party (other than the carrier) takes possession of the item. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract with a clear statement (e.g., a letter sent by post or email). You can send your statement:

In writing to: Modrzewiowa 11, 89-650 Czersk

By email to: [email protected]

To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your right of withdrawal before the withdrawal period expires.

If you withdraw from this contract, we will refund all payments received from you, including the costs of delivery (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery method offered by us). The refund will be processed immediately and no later than 14 days from the day we were informed of your decision to withdraw. We will use the same payment method you used for the original transaction unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of this refund. We may withhold the refund until we have received the item back or you have provided evidence of having sent back the item, whichever comes first.

If you have received the item, please return it to us at the following address: Modrzewiowa 11, 89-650 Czersk, immediately, and in any case no later than 14 days from the day you informed us of your withdrawal from this contract. The deadline is met if you send back the item before the 14-day period has expired. You will need to bear the direct costs of returning the item. You are only responsible for any reduction in the item's value resulting from handling it in a way other than what is necessary to establish its nature, characteristics, and functionality.